Untangle Server User's Guide

From UntangleWiki

The Documentation Team at Untangle is always striving to produce better documentation. To provide feedback on this guide, use the wiki discussion tab, or request enhancements by emailing the Documentation Team at docs@untangle.com. Of course, if you are already an Untangle expert, can always make your own contributions to the community by sharing your knowledge on our wiki.

Please Note: Most of the features discussed in this User Guide are available in the Open Source version of the Untangle Server software; however, some features are only available if subscribing to paid applications or packages. For a current list of features and pricing, have a look at our Product Overview.

Contents 1 Getting Started with Untangle (Things to Know) 2 Applications 2.1 Filter Applications 2.2 Service Applications 2.3 Older (Unsupported) Applications 2.4 Working with Applications 3 Setting Up Your Network 4 Untangle Configuration 4.1 Administration 4.2 Email 4.3 Local Directory (and Active Directory) 4.4 Upgrade 4.5 System 4.6 System Info 5 Miscellaneous 5.1 Using VoIP with Untangle Server 6 Reference

Getting Started with Untangle (Things to Know)

The following links contain a wealth of information on how Untangle works, including racks, applications and policies. If you're new to Untangle, we highly recommend reading these pages to familiarize yourself with the platform:

• The Untangle QuickStart Guide
• An Introduction to Untangle - the GUI and supported configurations.
• The Basics - logging on and working with your hardware.
• Policy Manager - creating additional racks and policies.
  • About Routing and Virtual Racks - info on how racks and policy management work together.

Applications

There are two types of Applications:

• Filter Applications: All the Applications above the Services pane in the interface can have unique configurations, which you can apply to specific virtual racks. Virtual racks enable you to create different policies for different sets of users.
• Service Applications: All the Applications below the Services pane are services and are "global." Each has a configuration that applies to all virtual racks. As such, if you remove any service from any rack, you will remove that service from all racks.

We also have a list of discontinued apps - these are no longer available to new installations and are no longer supported by Untangle.

Filter Applications

Spam Blocker	Phish Blocker	Spyware Blocker	Web Filter	Kaspersky Virus Blocker	Virus Blocker
Intrusion Prevention	Protocol Control	Firewall	eSoft Web Filter	Ad Blocker

Service Applications

OpenVPN	Attack Blocker	Reports	Commtouch Spam Booster
AD Connector	Live Support	Branding Manager	Configuration Backup
Policy Manager	WAN Balancer	WAN Failover	Captive Portal

Older (Unsupported) Applications

Remote Access Portal	PC Remote

Working with Applications

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Setting Up Your Network

Most of these options are available under the Config -> Networking tab of the GUI and are broken down by section:

Topic	Standard Mode	Advanced Mode
Configuration Mode	Network Configuration Modes Changing the Configuration Mode	Network Configuration Modes Changing the Configuration Mode
Networking Basics	About Untangle Server's Network Interfaces Less Trusted vs. More Trusted Interfaces About NAT About DMZ Determining Untangle Server's Internal IP Address Determining Untangle Server's External IP Address	About Untangle Server's Network Interfaces Less Trusted vs. More Trusted Interfaces About NAT About DMZ Determining Untangle Server's Internal IP Address Determining Untangle Server's External IP Address
Network Configuration	Configuring Untangle Server's External IP Address (Standard Mode) Modifying Data Transfer Mode Swapping Network Interfaces Adding Network Cards Removing Network Cards Testing Internet Connection	Configuring Untangle Server's Interfaces (Advanced Mode) Creating NAT Policies (Advanced Mode) Modifying Data Transfer Mode Swapping Network Interfaces Adding Network Cards Removing Network Cards Testing Internet Connection
Multi-WAN	N/A	About Multi-WAN What you need Configuring Multi-WAN
WAN Balancer	N/A	About WAN Balancer Installation Configuration
WAN Failover	N/A	About WAN Failover Installation Configuration
Port Forwarding	About Redirecting Network Traffic Redirecting External and Internal Traffic	About Redirecting Network Traffic Redirecting External and Internal Traffic
Packet Filtering	N/A	About Packet Filter Adding Packet Filter Rules
Overrides	N/A	About File Overrides Adding File Overrides
Bypass Rules	N/A	About Untangle Virtual Machine Creating User Bypass Rules Bypass Rules vs. Protocol Control
External Aliases	Routing Traffic To Untangle Server From Another External Network (Standard Mode)	Routing Traffic To Untangle Server From Another External Network (Advanced Mode)
Hostname Configuration	About Untangle Server's Hostname Configuring Untangle Server To Use Dynamic DNS	About Untangle Server's Hostname Configuring Untangle Server To Use Dynamic DNS
Route Management	N/A	About Untangle Server's Routing Table Routing Network Traffic
ARP Management	N/A	About ARP Entries Adding ARP Entries Spoofing Untangle Server's Mac Address
DHCP Server	About DHCP Assigning Network Computers Static IP Addresses	About DHCP Assigning Network Computers Static IP Addresses
DNS Server	Configuring Untangle Server as DNS Server Mapping Computer Hostnames To IP Addresses Using DNS Entries To Reduce Load on Untangle Server	Configuring Untangle Server as DNS Server Mapping Computer Hostnames To IP Addresses Using DNS Entries To Reduce Load on Untangle Server
QoS	About Untangle QoS Enabling UntangleQoS Monitoring Untangle QoS	About Untangle QoS Enabling Untangle QoS Monitoring Untangle QoS

Untangle Configuration

These options are available under the Config tab of the GUI and are broken down by section:

Administration

Tab	Topic
Admin Accounts	About Administrator Accounts Creating, Deleting or Editing an Administrator's Account Resetting the Password for Administrator's Account Enabling Remote Access To Untangle Server Restricting Remote Access To Untangle Server
Public Address	About Untangle Server's Public (Internet) Address Specifying Untangle Server's Public (Internet) Address
Certificates	About Digital Certificates Generating a Self-Signed Certificate Using an SSL Certificate
Monitoring	About Monitoring Enabling SNMP Monitoring Enabling Syslog Monitoring
Skins	Specifying a Skin Changing the Skin

Email

Tab	Topic
Email Settings	About Server Email Configuring Email Settings
From-Safe List	About SafeLists Declaring an Email Sender as Safe
Quarantine	About Quarantine Setting Time Period To Automatically Delete Quarantined Email Specifying Who Manages Quarantined Email Resending Quarantine Daily Digests Monitoring Quarantined Email Releasing Wanted Email and Purging Unwanted Email

Local Directory (and Active Directory)

Tab	Topic
Local Directory	About User Access and User Authentication Enabling LDAP Authentication
Active Directory Directory Connector	About User Access and User Authentication Active Directory Login Script Supported Active Directory Configurations

Upgrade

Tab	Topic
Upgrade	About Upgrades Manually Upgrading Untangle Server
Upgrade Setup	Turning Off Automatic Upgrades Specifying When Untangle Server Checks for Automatic Upgrades

System

Tab	Topic
Support	Enabling Remote Troubleshooting Restarting Untangle Server
Backup	About Backups and Restores Backing Up Untangle Server's Configuration
Restore	Restoring Untangle Server's Configuration
Protocol Settings	Troubleshooting Email, Web, and FTP Traffic Problems
Regional Settings	Changing Untangle Server's Timezone Specifying a Language Pack Uploading a Language Pack

System Info

Tab	Topic
Version	Identifying System Software Version
Registration	Updating Registration Information

Miscellaneous

Using VoIP with Untangle Server

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Reference

• Networking and Web Address Syntax
• Glossary of Terms