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QuickStart Guide: Untangle for Windows

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Why Untangle for Windows?

Using Untangle for Windows Re-RouterTM Technology (Untangle for Windows), you can run an Untangle on any Windows XP machine on the network. Untangle will filter all the other machine's network traffic - just like a dedicated server but without the dedicated hardware!

Untangle for Windows is perfect for smaller networks.

  • No new hardware required
  • No network configuration
  • Install is easy

In such a deployment, the Untangle truly becomes plug-and-play. Simply install the Untangle software on an existing PC or laptop that's running a supported operating system. The PC does not need to be located at the "edge" of the network.

How Does Untangle for Windows Work?

Untangle for Windows reroutes all inbound and outbound traffic (but not traffic between network clients) through the Untangle. Untangle uses its Re-RouterTM Technology to re-route traffic going to the internet through Untangle before it leaves the network and the same for incoming traffic.

Each network client stores information about the router/gateway. Untangle for Windows simply tells these clients that it is the gateway for the network. As a result, all traffic goes through to the Untangle, delivering the complete benefits of a dedicated Untangle Server to you with no dedicated hardware and no network reconfiguration.

Requirements

Windows Platforms

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional Edition
  • Microsoft Vista

Network

  • Wired connection. Untangle for Windows requires a wired connection, as shown in Figure, Untangle Server as Re-RouterTM. You cannot deploy Untangle for Windows on a Windows XP computer that is connected to the network using a wireless network adapter. This limitation is related to how VMware Player bridges network adapters. However, you can have a wireless network and still have the Untangle Server protect that network.

CPU/Memory/Hard Drive

  • CPU: 1.0 Ghz
  • Memory: 2 GB
  • Hard Drive: 20 GB

Switches

Untangle for Windows cannot operate in a network that uses advanced smart switches. Smart switches prevent Untangle for Windows from re-routing traffic. Advanced smart switches can be very expensive ($700 US) relative to retail switches (for example, most NetGear switches aren't advanced). Most of the time small offices do not use smart switches, so if your company is small, you're probably safe in assuming that your network doesn't have a smart switch.

If your switch is on the following list, then it's a smart switch.

  • AT&T 2Wire 2700HG-B DSL Gateway
  • Catalyst 4500 Series
  • Catalyst 3750
  • Catalyst 3560
  • Linksys SPS224G4
  • Juniper EX 3200 24P
  • HP Procurve

Deploying Untangle for Windows

Task Go to
1. Learn about Untangle for Windows. About Untangle for Windows
How Does Untangle for Windows Work?
2. Prepare to install. Preparing To Install Untangle for Windows
3. Install Untangle for Windows. Installing Untangle for Windows
4. Verify your installation. Verifying Your Untangle for Windows Installation

Installing Untangle for Windows

You only need to install one Untangle for Windows on your network to protect and control your entire network. An Untangle includes a application for Anti-virus, along with many other applications. If you purchased a product like Symantec Anti-Virus, you'd need to install this software on all desktops in your company—not with Untangle. You only need one Untangle Server on one desktop.

To install Untangle for Windows:

Before You Begin: Preparing for your installation.

  1. Using a network cable, connect the Windows computer to the network. Untangle for Windows must have a wired connection, not a wireless connection.
    Figure, Untangle Server as a Re-RouterTM
    Figure, Untangle Server as a Re-RouterTM
  2. Log on to the Windows computer on which you want to install Untangle for Windows.
  3. From a browser, Download Untangle for Windows. The file is large, and takes about 30 minutes to download (on a broadband connection). Feel free to take a coffee break.
  4. Double-click on the .exe file that you just downloaded. The .exe file appears as an Untangle icon on your desktop.
    After a few minutes the installer finishes loading and the Untangle for Windows Setup Wizard launches.
  5. Follow the onscreen instructions to complete the installation
  6. Verify the installation.

Verifying Your Installation

After Untangle is installed, you may wish to test your Untangle installation.

To verify your installation:

  1. Ensure that you can connect to the Internet.
    After you install Untangle for Windows, the computers on the network may temporarily lose their network connections. However, this is a brief transition. If it's been 2 minutes, you should be able to connect to the Internet.
  2. Check the status of Untangle for Windows. Right-click on the Untangle icon in the system tray.
    • If Untangle Server is working correctly, status indicates Running.
  3. To test that traffic is being scanned, you can follow the Using Untangle for Windows Tutorial

Working with Untangle for Windows

Administrating Untangle for Windows

  • Right click on the Untangle icon in the System Tray in the lower right.
  • Choose "Untangle Administration" and provide the password you supplied during installation.
  • Follow the Untangle Server User's Guide

Uninstalling Untangle for Windows

To uninstall your installation:

  1. open Start the start menu and click on Control Panel
  2. open Add or Remove Programs
  3. choose Untangle and click "Remove"
  4. Untangle also uses Sun VirtualBox which can also be uninstalled if no longer needed."

Shutting Down Untangle for Windows

If you need to troubleshoot something on your network or simply wish to disable filtering.

To stop filtering the network:

  1. * In the system tray, right-click on the Untangle icon.
  2. * Click Stop Filtering the Network.

Starting Untangle for Windows

To start Untangle for Windows:

  1. If the system tray application is not running click Start then choose Untangle under All Programs
  2. In the system tray, right-click on the Untangle icon.
  3. Click Start Filtering the Network.

Disconnecting Untangle for Windows

If you wish to permanently disconnect Untangle for Windows, simply uninstall or set it to not start automatcially on startup in Advanced Settings.

After you unplug the network cable from the computer running Untangle for Windows, the network returns to normal within a few minutes.

Figure, Disconnect Untangle for Windows
Figure, Disconnect Untangle for Windows

Troubleshooting Untangle for Windows Problems

Symptom What's this mean? What do I do?
Tried to launch the Untangle Client, but browser displays Failed to Connect error.

Untangle for Windows might not be running.

Start Untangle for Windows.

The Untangle for Windows icon is missing from my system tray.

In the system tray there are two options worth discussing: Stop and Quit. You might have selected Quit instead of Stop. Quit simply removes Untangle for Windows from your system tray.

To add the Untangle icon to your system tray, go to Start > Program Files > Untangle > Untangle.

The Untangle for Windows icon in my system tray indicates a status of Starting. Untangle for Windows has been in this state for over 10 minutes.

This is normal if you just finished an initial installation. Otherwise, it sounds like your Untangle Server cannot boot and is in an abnormal state.

Go to Start > Programs > VMware > VMware Console. Don't use this under any other conditions because this action results in an ungraceful shutdown. It will take several minutes before Untangle for Windows boots and indicates Running.